Terms of service
Last updated: October 19, 2026
These Terms of Service (βTermsβ) govern your use of mealprepkingz.com and your purchase of products and services from Meal Prep Kingz (βMPK,β βwe,β βus,β or βourβ). By using the site, creating an account, placing an order, or enrolling in a subscription, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the site or place an order.
1. Who may use the site
You must be legally able to enter into a contract in the jurisdiction where you live. You are responsible for the accuracy of information you provide and for activity under your account.
2. Products, menu information, and availability
MPK offers prepared meals, Chef's Choice plans, gift cards, and other items that may change from time to time. Menu items, availability, photos, descriptions, ingredients, nutrition information, dietary tags, prices, and portion details may be updated. Dish photos are illustrative and the appearance of delivered meals may vary.
For the most current meal-specific information, review the product page and any information provided with the meal. Dietary collection labels are shopping aids and are not medical advice or a guarantee that a product is appropriate for every dietary need.
3. Allergies, food sensitivities, and nutrition information
If you have a food allergy, intolerance, medical condition, or other dietary concern, review the current product information and contact MPK before ordering if the information you need is not clear. Recipes, ingredients, suppliers, or substitutions can change. You are responsible for deciding whether a product is appropriate for you.
Nutrition information is provided for informational purposes and may be based on recipe data or third-party calculations. It is not medical advice and is not a substitute for advice from a qualified health professional.
4. Ordering options
Γ La Carte. You select the individual meals and quantities you want from the current menu.
Chef's Choice. You choose a current Chef's Choice plan and meal count, and MPK selects the rotating meal mix for that plan. Chef's Choice is not customizable. Customers who need exact meal selection should use Γ La Carte.
5. Weekly order cutoff and delivery cycle
The current new-order cutoff is Thursday at 11:59 PM PT for the upcoming Sunday delivery cycle. The storefront identifies the active delivery date. Deliveries take place on Sunday, 4 PM β 6 AM (evening and overnight). Cutoff or delivery details may be adjusted for holidays, operational needs, severe weather, or other circumstances; when they are adjusted, the current storefront or order communications control.
6. Delivery area, address, and delivery fees
Delivery is available only to eligible addresses. Use the delivery ZIP checker and checkout to confirm current availability. You are responsible for providing a complete, accurate, and accessible delivery address and any necessary delivery instructions. Delivery fees and available delivery methods are shown at checkout.
If an order cannot be delivered because the address or access information provided is inaccurate or incomplete, contact MPK promptly. Resolution is subject to the circumstances and the Return & Refund Policy.
7. Delivery Obligations and Customer Cooperation
By placing an order with Meal Prep Kingz, customers acknowledge that delivery requires accurate address and access information and reasonable cooperation to allow delivery during the disclosed delivery window.
Meal Prep Kingz's responsibilities include preparing the purchased meals and arranging a reasonable delivery attempt to the address provided by the customer.
Customers agree to maintain working delivery access arrangements and provide sufficient instructions for the driver to reach the designated delivery location.
Where delivery cannot be completed solely because of incorrect or incomplete customer-provided instructions, unavailable customer-controlled access, or other circumstances within the customer's control, following a reasonable and documented delivery attempt, the resulting failure will be treated as a customer-caused unsuccessful delivery for purposes of our Shipping and Refund Policies.
In such circumstances, Meal Prep Kingz may decline a complimentary replacement, additional delivery attempt, or refund, except as required by applicable law or expressly provided under our published policies.
This provision does not excuse Meal Prep Kingz from its own delivery errors, unreasonable delivery attempts, or other obligations imposed by applicable law. Nothing in these terms restricts a customer's statutory payment-dispute rights.
8. Food delivery and customer handling
Deliveries are contactless. You do not need to be present, answer the door, or answer your phone to receive a delivery. A delivery is complete when the order is left at the delivery address or the designated drop-off location provided by you, as described in the Shipping Policy.
After delivery, you are responsible for promptly bringing perishable food inside, storing it appropriately, and following storage and reheating instructions provided with the meals or packaging. If a delivery arrives damaged, leaking, or in a condition that makes you question whether it is safe to eat, do not consume the affected item and contact MPK.
9. Prices, taxes, discounts, and payment
Prices are shown on the site and may change. Applicable taxes, delivery charges, discounts, credits, and gift card amounts are calculated or shown during checkout. Promotional codes and discounts may be subject to separate eligibility rules, expiration dates, exclusions, or usage limits.
By submitting an order, you authorize the payment method you provide to be charged for the order total shown at checkout. If a payment is declined or cannot be completed, the order may not be accepted or fulfilled.
10. Weekly subscriptions and recurring billing
Eligible items may offer a βWeekly subscriptionβ or βSubscribe & saveβ purchase option. The current weekly subscription offers a 10% discount on eligible meals. Before enrollment, the recurring nature of the subscription, frequency, price or pricing method, and available cancellation information are presented through the subscription and checkout experience.
By selecting the weekly subscription and completing checkout, you expressly authorize recurring weekly charges to your selected payment method until you cancel. The subscription currently renews weekly, and meals are delivered on Sundays unless the subscription experience or order communication states otherwise.
You may be able to swap, add, or remove meals before an upcoming renewal is processed, subject to the controls and deadlines shown in the subscription-management experience. Changes made after a renewal has already processed may apply to a future cycle rather than the order already created.
11. Subscription cancellation
You may cancel future subscription renewals through the online subscription-management experience available from your customer account or subscription-management link. You may also contact support@mealprepkingz.com for assistance. A cancellation made after a renewal has already processed does not automatically cancel or refund the order already created.
Where applicable law requires a particular cancellation method, reminder, or renewal notice, MPK will provide the method or notice required by that law. For customers who enroll online in California, online cancellation must remain available as required by California's Automatic Renewal Law.
12. Order changes and cancellations
For a one-time order, contact MPK before the applicable weekly cutoff if you need to request a change or cancellation. We cannot guarantee changes after an order is submitted or after the cutoff because purchasing and production may already be underway.
Refunds or credits are governed by the Return & Refund Policy. The current policy provides refunds or credits for damaged or missing meals reported within 5 days of delivery, subject to the circumstances and any requested documentation.
13. Gift cards
Meal Prep Kingz gift cards can be applied at checkout toward eligible purchases. Gift cards are not redeemable for cash except where required by law. Additional restrictions may be shown at purchase or redemption.
14. Account and security
You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify MPK promptly if you believe your account has been accessed without authorization.
15. Marketing email and SMS/text messages
Your agreement to these Terms or your purchase of a product is not by itself consent to receive marketing text messages. Where marketing consent is requested, it is collected separately.
If you sign up for marketing email, MPK may send promotional emails and menu or offer updates. You may unsubscribe at any time using the unsubscribe link in a marketing email. Transactional or relationship messages about an order, account, subscription, or customer-service request may still be sent when needed.
If you separately opt in to SMS/text marketing, you may receive recurring promotional text messages from MPK, which may be sent using automated technology where permitted. Message frequency varies and message/data rates may apply. Consent to marketing texts is not a condition of purchase. You may revoke SMS marketing consent by replying STOP (or another reasonable opt-out method supported by the program); HELP may be used for help where supported. MPK will honor legally valid opt-out requests.
16. Site use
You may use the site only for lawful transactions with MPK. You may not interfere with site security or operation, attempt unauthorized access, use automated means in a way that unreasonably burdens the site, transmit malicious code, impersonate another person, or use the site to violate law or the rights of others.
17. Intellectual property
The site and its original content, branding, graphics, text, photographs, and other materials are owned by MPK or used with permission and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or exploit them except as permitted by law or with written permission.
18. Third-party services and links
The site may use or link to third-party services for ecommerce, payments, subscriptions, delivery, reviews, analytics, marketing, customer support, and other functions. Third-party services may have their own terms and privacy practices. MPK is not responsible for third-party sites that it does not control.
19. No medical advice
MPK provides food products and general product information. MPK does not provide medical diagnosis, treatment, or individualized medical or nutritional advice. Consult an appropriate professional if you have questions about a health condition or dietary plan.
20. Disclaimers
To the fullest extent permitted by law, the site and online services are provided on an βas availableβ basis. We do not promise that the site will always be uninterrupted or error-free. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
21. Limitation of liability
To the fullest extent permitted by law, MPK will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the site or products where such limitation is permitted. This limitation does not apply where prohibited by law and does not limit liability that cannot legally be limited.
22. Events outside reasonable control
Delivery dates, menu availability, or operations may be affected by severe weather, power or utility disruptions, transportation interruptions, public emergencies, supplier disruptions, or other events outside reasonable control. MPK will communicate material changes when reasonably possible.
23. Privacy
Our collection and use of personal information is described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
24. Changes to these Terms
We may update these Terms to reflect changes in our services, operations, or legal obligations. The βLast updatedβ date will be revised when the Terms change. Changes apply prospectively unless applicable law requires otherwise.
25. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, except to the extent the law where you live provides non-waivable consumer protections. Nothing in these Terms limits rights that cannot legally be waived.
26. Severability and entire agreement
If a provision of these Terms is held unenforceable, the remaining provisions remain in effect to the extent permitted by law. These Terms, together with the policies and disclosures incorporated by reference and the terms shown during checkout or subscription enrollment, form the agreement between you and MPK for use of the site and purchases from MPK.
27. Contact
Questions about these Terms or an order may be sent to support@mealprepkingz.com, by phone at (323) 645-3660, or through the Contact Us page.