Refund policy

Credits and Refunds

Refunds and credits are only issued for damaged or missing meals. If there is a problem with your meals, please contact our customer service team at support@mealprepkingz.com. You must report your issues within 5 days of the meal being delivered. Depending on the circumstances, we will provide you a full or partial credit or refund of the purchase price for that delivery. MPK may require the return or photo documentation of the meal(s) that you are not satisfied with before we make a credit or refund.

Order Cancellation

Please contact us prior to the weekly cutoff to cancel your upcoming order and receive a full refund if applicable. We may not be able to accommodate requests made after the deadline.